Yes, you can now drop off your Shoe Mart products to a Shoe Mart or Centrepoint store across Saudi Arabia.
Here’s what you need to do.
- Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any Shoe Mart or Centrepoint store in Saudi Arabia.
- Hand over your return: An authorized staff member will take your package.
- Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash or SADAD, you can ask for a cash refund, a Credit Note that you can spend in-store or online, or a refund to My Credit in your account. If you’ve paid by card, you can receive a refund to your card or opt for a Credit Note. If you've used PayPal, you can ask for a PayPal refund or a Credit Note.
Don't forget to check the returns policy first to see which products we don't take back.